Problem in the Matrix Mixer

THTR

See video: [https://youtube.com/shorts/ituByxj7D8o?si=aB9nYuJJ4xzvVxl0]

When I create a new connection and then change the color, it shows me visually no connection anymore, but physically this is present, as if audio comes in and out of the breakout box.

What I also noticed is that if I want to group channels, it also visually deletes the connection.

I have installed firmware 1.1.3.

giu_reliq

Hi there,
thank you very much for your message.
I’m having some trouble reproducing the issue you described. When you say the physical routing is still there, do you mean that you hear the exact same sound, or do you notice a level drop or any difference in the audio?

THTR

I hear the exact same sound.

giu_reliq

Hi again,
I’m still not completely sure I understood the problem, because when I try to break a connection by changing the color of the group on my side it works fine, and that is the expected behavior.
Could you please write down the exact steps you follow so I can try to reproduce the issue in the same way?

THTR

I have shown it in the video.
Maybe it's okay if the connection is visually interrupted when the color changes, but then it should also be physically interrupted. And that's not the case. The connection is visually interrupted when the color changes, but the input can still be physically heard at the output.

Kyriakos-Reliq

Thanks a lot for the detailed follow-up @THTR 🙏

It turns out this was a bit of a hidden edge case that only showed up with certain projects and boot sequences. We were able to identify and solve it, and the fix will be included in the next release.

Really appreciate you flagging this and helping us track it down!